Event: Webinar
Date: 26 May 2010
Time: 11.00am to 12.00 noon BST
Presenter: Barry Lowry, IT Assist Group - Head of Enterprise Shared Services Northern Ireland Civil Service
Abstract
Barry Lowry who leads the IT Assist Program in the Department of Finance and Personnel in Northern Ireland outlined how the transformation to a shared services model has radically changed and improved how IT services are managed and delivered creating significant stakeholder value and satisfaction (Government, IT Staff, NICS staff, citizens and suppliers).
In particular Barry looked at IT Assist, the shared services organisation established to provide infrastructure support for Northern Ireland Civil Service staff and beyond. IT Assist set the benchmark and the platform for enabling a range of centralised shared services such as Account NI (Finance), Records NI (DRM), HR connect NI (Personnel).
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