Helping modernise Irish
Banking with PSD2
compliance

The Challenge

The revised Payment Services Directive (PSD2), a European Union directive, seeks to foster competition, innovation, and security in the payment industry. It mandates banks to offer third-party providers secure access to customer account information and payment services through APIs. While PSD2 opens avenues for enhanced customer experience and market innovation, achieving compliance presents significant challenges. Banks must rigorously test APIs to ensure robust functionality, security, and seamless user experiences.

For the client, ensuring zero slippage to production and maintaining compliance while managing cost and complexity was paramount.

The Solution

Sogeti partnered with the bank to provide end-to-end Quality Assurance (QA) services for their PSD2 implementation. With a focus on precision and efficiency, Sogeti:

• Conducted comprehensive testing of APIs to ensure compliance with PSD2 regulations.
• Implemented advanced QA methodologies to identify and mitigate potential issues early in the development cycle.
• Delivered rigorous validation to guarantee a seamless and secure experience for end-users.

The Outcome

Sogeti’s QA expertise delivered significant value:

• Zero slippage to production: Ensured the APIs were launched without defects, minimizing risks and disruptions.
• Cost savings: Streamlined processes reduced the overall cost of compliance.
• Enhanced customer experience: Delivered a secure, reliable API platform, enabling the bank to provide innovative services in line with PSD2 requirements.

Through this collaboration, Sogeti not only helped the bank achieve compliance but also positioned them to leverage PSD2 as an opportunity to enhance their competitive edge and customer satisfaction.

This case study highlights how Sogeti’s QA solutions can tackle complex regulatory requirements while adding value to clients.