Too often we ignore user experience when it comes to security features, because “that’s just the way it has always been”. However, a recent visit to Universal Studios has made me believe we are not stuck in this corner that we’ve put ourselves in.
It’s a place I visit often, probably about once a year. There’s something about plummeting to the ground at 70mph on a roller coaster that I find oddly soothing. This trip was going to be extra soothing, as the “Incredible Hulk” roller coaster, which had been down for repairs and a remodel, was finally open.
Each ride at Universal Studios has a story, and the new “Incredible Hulk” ride had been updated to the “Green Skin Project”. We were waiting in line to be transformed into a hulk-like beast using a ‘gamma-ray accelerator’, and the rollercoaster represented the high-intensity adrenaline and strength increase we’d get as a hulk. [...]
To read the whole post and interact, please visit the SogetiLabs blog: UX and Security, Part 1: We Can Do Better